Easy Buy

What is Easy Buy?

Easy Buy is an iPanel that allows customers to shop and place orders directly from a screen at the outlet. Shop conveniently at our designated store with just a click. Select your preferred delivery method: Store Pick-Up or Home Delivery.

The 20 designated stores are:

  1. Bugis No.64/65
  2. Jurong Point #B1-39
  3. Yew Tee Point #B1-27
  4. Lot One #03-12A/12B
  5. West Mall #03-14/15
  6. HeartLand Mall #03-00
  7. Bedok Mall #B2-50/51
  8. Seletar Mall #03-04/05
  9. Compass One #02-18
  10. The Star Vista #B1-29
  11. Century Square #B1-12A
  12. Nex Mall #04-50/51
  13. Downtown East #02-329
  14. Junction-8 #04-03C
  15. Hougang RiverCourt #01-22
  16. East Point Mall #03-22
  17. Buangkok Square #01-05/06/07/08/09
  18. Marina Square #02-219A
  19. City Square Mall #B2-35/36
  20. Pasir Ris Mall #B2-20
  21. Rivervale Mall #01-35

How to place a EasyBuy Order

  1. Go to Easy Buy Panel.
  2. Select all your items and add it to Cart
  3. Checkout items and fill in phone no.
  4. Received SMS and go to counter give PO order number.
  5. Choose Delivey Method: Pickup in Store or Home Delivery?
  6. Make Payment

HOME DELIVERY

  1. How much does the Easy Buy delivery service cost?
    Delivery fees $30 for purchases below $200, Free delivery for purchases above $200.

  2. How long does the Easy Buy Home Delivery take to arrive at destination?

    It will take up to 14 working days for our team to deliver your order to the your location.

STORE PICK UP

  1. How long does the Easy Buy Store Pick up take to arrive at the designated store?

    It will take up to 7 working days for our team to deliver your order to the designated store.

  2. How long do I have to Easy Buy Store Pick up order in my designated store?

    Please collect your order within 7 working days from the day that our Operations Staff has reached out to you via SMS on collection of your order. Collection time is from 10am – 9pm within 7 working days.

  3. How to collect the Easy Buy Store Pick up order?

    After your order is being received at the designed store, you will receive a SMS from us.

    Present your SMS & order number  within 7 working days for successful pick up in store.

  4. What happens if I exceed the collection period (7 working days) for Easy Buy Store Pick up order?

    A penalty fee of SGD$10 will be charged by your chosen designated store.

What do I do if my question isn’t covered here?

If you are not able to find the answer to your question here, kindly contact our Customer Service team at info@japanhome.com.sg and inform the advisor on your order number and  your open question. Our advisors are happy to assist you.

Others

Japan Home (Retail) Pte Ltd shall retain complete discretion in decisions pertaining to Japan Home Easy Buy.

Notwithstanding anything contained herein, Japan Home (Retail) Pte Ltd reserves the right at any time, in its absolute discretion to terminate the Easy Buy Process, and/or delete any of this terms and conditions without prior notification.